316L Stainless Steel Hollow Hoop Earrings

Yes, our jewelry is waterproof, tarnish-resistant, and hypoallergenic — designed with both style and durability in mind. We know how important it is for your pieces to stay beautiful over time, which is why we’ve carefully selected materials that ensure a long-lasting shine and exceptional wearability.

Your comfort and satisfaction are always our top priorities. Whether you’re wearing it every day or just on special occasions, our jewelry is made to stand the test of time without losing its charm.

If you have any other questions, feel free to reach out — we’re always here to help! 💖

Order Processing & Estimated Delivery

At Trenly, All orders will be processed and shipped as quickly as possible to ensure timely delivery. Once your order has been dispatched, you will receive a confirmation email with tracking details, allowing you to monitor its journey to your doorstep.

Delivery times vary depending on your location. While we aim for an estimated delivery time of 6-10 days, factors such as customs processing, seasonal demand, and local postal services may affect the exact timeframe. For the fastest possible delivery, we recommend choosing express shipping at checkout.

Free Shipping & International Shipping

We proudly offer free shipping on all orders over £50. For international orders below this threshold, standard shipping rates apply and will be calculated at checkout.

We provide worldwide shipping, ensuring that customers around the globe can enjoy our handcrafted jewelry. Delivery times will depend on your country’s location and postal infrastructure.

At Trenly, we want you to love your purchase! If there’s any issue with your order, we’re here to help. Please review our return and exchange policy below before making a purchase.

1. Eligibility for Returns & Refunds

We currently only accept returns or refunds for the following cases:

✅ Eligible for Return or Refund:

1. Damaged, defective, or incorrect item received (must provide photos as proof).

2. Order lost in transit
(confirmed via tracking).

🚫 Not Eligible for Return or Refund:

1. Change of mind or dislike of the item.

2. Wrong size choice (please check our size guide before ordering).

3. Items that have been worn, washed, or altered.

4. Jewelry items (for hygiene reasons, unless damaged upon arrival).

2. What to Do If You Received a Damaged or Incorrect Item

If your item arrives damaged, incorrect, or defective, follow these steps:

7 days of receiving your order at [your email].

order number and clear photos of the issue.

We do not require returns for defective or incorrect items.

3. Exchanges & Store Credit

We currently do not offer direct exchanges. However, if you are unsatisfied with your order and meet our return conditions, we can offer store credit for a future purchase.

4. Refund Processing Time

5-7 business days.

6. Order Cancellations & Changes

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. If you need to change something, contact us ASAP at support@shoptrenly.com , and we will try our best to accommodate.

7. Contact Us

For any questions or return requests, please contact us:
📧 Email: support@shoptrenly.com

We appreciate your support and understanding! 💖